Terms and Conditions

Account Registration and Eligibility

To participate at Mrq Casino, you must be at least 18 years of age or the minimum legal age for gambling in your jurisdiction, whichever is higher. During registration, you are required to provide accurate, current, and complete information about yourself. You may only register one account per person, household, or IP address. Any attempt to open multiple accounts will result in the suspension or closure of all accounts and forfeiture of any winnings or bonuses. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Mrq Casino reserves the right to request verification documents at any time, including proof of identity, address, and payment methods. Failure to provide requested documentation within the specified timeframe may result in account suspension and withdrawal restrictions. You must not allow any third party to access your account or place wagers on your behalf.

Deposits, Withdrawals, and Payment Methods

All financial transactions must be conducted using payment methods registered in your own name. Third-party payments are strictly prohibited and will result in the reversal of transactions and potential account closure. Mrq Casino accepts various payment methods, and processing times vary depending on the method selected. The following table outlines standard processing timeframes:

Minimum and maximum deposit and withdrawal limits apply and are displayed within your account settings. Mrq Casino reserves the right to request additional verification before processing withdrawals, particularly for amounts exceeding £2,000. Any bonus funds must meet wagering requirements before withdrawal is permitted. Withdrawals are processed back to the original payment method where possible. You are responsible for any fees charged by your payment provider or bank. Currency conversion fees may apply for transactions not conducted in pounds sterling.

Bonuses and Promotional Terms

All bonuses and promotions offered by Mrq Casino are subject to specific terms and conditions that must be reviewed before acceptance. Wagering requirements apply to all bonus funds and free spins unless otherwise stated. Standard wagering requirements are set at 35 times the bonus amount, though specific promotions may vary. Contributions towards wagering requirements differ by game type, as shown in the table below:

Bonuses are available to eligible players only and cannot be used in conjunction with other offers unless explicitly stated. Maximum bet limits apply when wagering with bonus funds, typically £5 per spin or hand. Exceeding this limit may void the bonus and any associated winnings. Bonus funds and winnings may be forfeited if wagering requirements are not completed within the specified timeframe, usually 30 days from activation. Mrq Casino reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Abuse of bonuses, including creating multiple accounts to claim offers, will result in the removal of bonuses and potential account closure.

Responsible Gambling and Self-Exclusion

Mrq Casino is committed to promoting responsible gambling practices and provides various tools to help you maintain control over your gaming activity. You can set daily, weekly, or monthly deposit limits through your account settings, which take effect immediately for limit reductions or after 24 hours for limit increases. Reality checks can be enabled to remind you of time spent playing at regular intervals. Self-exclusion options are available for periods ranging from 24 hours to permanent exclusion. During any self-exclusion period, you will not be able to access your account, and Mrq Casino will take reasonable steps to prevent promotional communications. If you choose to self-exclude, you must not attempt to open new accounts or circumvent the exclusion through other means. Mrq Casino participates in GAMSTOP, the national self-exclusion scheme, which allows you to exclude yourself from all UK licensed gambling operators. Support resources are available through organisations such as GamCare, Gamblers Anonymous, and the National Gambling Helpline.

General Terms and Dispute Resolution

Mrq Casino reserves the right to amend these terms and conditions at any time, with changes taking effect immediately upon publication on the website. Continued use of the service after amendments constitutes acceptance of the revised terms and conditions. In the event of a dispute, you must first contact customer support to seek resolution. If the matter remains unresolved, you may refer the complaint to the Independent Betting Adjudication Service (IBAS) or the UK Gambling Commission. Mrq Casino operates under a licence issued by the UK Gambling Commission and adheres to all regulatory requirements. All games use certified random number generators to ensure fair outcomes, and payout percentages are audited by independent testing agencies. Mrq Casino reserves the right to void bets, withhold payments, or close accounts in cases of fraud, collusion, cheating, or any activity that violates these terms and conditions. Any winnings obtained through fraudulent activity will be forfeited. These terms and conditions are governed by the laws of England and Wales, and any legal proceedings must be brought in the courts of England and Wales.